. My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. ) well, lesson learnt! See the Where To Play page for details. It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. You can also call a player information telephone number in each Mega Millions state. I scanned my hit 5 ticket and the response says see clerk then says one free ticket then says winner what does this mean? Public disclosure laws vary from Claim periods vary by jurisdiction based on local rules and regulations, so the time period for claiming prizes ranges from 90 days to one year from the draw date. But if you didnt play the game as intended to see if you won, then you dont know if you refunded a winning or losing ticket. Im experiencing the same thing. I had not taken it anywhere else. Information on the number of winners is posted on Wednesday and Saturday mornings after Mega Millions lottery security has verified winning ticket sales. Youll actually get a message more like results not in. There is a code on the tickets that tell what retailer it is, yet we cant look that up. This is with both lottery and with scratch off tickets. Contact the lottery company and ask them to look into it. . I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? It kept saying the same thing. Or give it back to you? But basically: if in doubt, just call the lottery and explain what happened. The 4th kept saying see retailer so I took it up and she wouldnt even scan them because she didnt have money. Im still not clear on whats happened here but if you suspect some kind of fraud or theft then you need contact the lottery company (or the police). Any non-jackpot prize won on a Mega Millions play will be multiplied by the Megaplier number drawn if you have purchased the Megaplier feature. I bought the tickets last week. A clerk at the racetrack here in Tampa just did the same thing. You can also contact the Postcode Lottery team via the online contact form. This type of payout typically adds months to the process. He just gave me back the ticket. So why does it say sign ticket and see lottery office? Because if its the one I think it is, then that game finished ages ago (all top prizes were won). Im thinking that this ticket was cash in. My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. Most states use a Megaplier feature in which players can increase non-jackpot prize winnings by 2, 3, 4 or 5 times. So does that mean I dont get the winnings, I dont think thats fair I won $440. I just scanned my Washington scratch and it says see lottery I guess I see lottery? Worst that can happen is they tell you it isnt a winner. He said he saw it say winner number 2. Here's how to claim your prize. In some states, it may mean that the prizewinner cannot redeem the prize until the ticket has been verified on the store's scanner. LottoAnalyst uses cookies to improve your experience. Your Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. Difference Between Cash Value and Annuity. I bought a $25 crossword puzzle at a Circle K. I had him scan it on the spot to see if I won and the scan said unable to cash so I took it to Safeway market and scanned it again and it said the same thing. One of my numbers was 53. Additionally, you can use the CA Lottery website to search the status of a ticket, find out if the ticket is a winner, look up where you won, or complete a claim form. Just scanned my ticket with the app. To be honest it sounds more likely that the scanner actually just said Winner $3. If they are already detached or appear from under the counter dont accept them. So it could be either. The scams take many forms and the scammers use many tricks. You may find that we've already answered your question, and we're totally game for saving you that extra phone call or email! So better than nothing and who knows what that one will win . Just the Jackpot tickets are not eligible for any other prize levels. Yes, you can call the CA Lottery if you have questions about a ticket. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). If you cannot. Why would they put a hold on it? IDK whats going on, I have read that means the roll is not activated but I havetaken it back to the store and they said no it was activated so IDK what is going on. See our How to Play page for details of all prize levels. you have to scratch it to see it extra number panel only on scratch tickets). is unable to be processed. Each number says $1 winner. ET, seven days a week. Please see lottery. What does it mean? Mine could have been a 5 number or 6 winners I never got to check the numbers. I won on a scratcher what I think is 1,000 but when they scan it on the machine at the retailer it only prints a winner claim form but will not say the amount I actually won, why? Its possible this retailer did mistakenly sell you a ticket that had been withdrawn. Read more about this in why does my lottery ticket say results not in? We always check for winners. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. My wife and I stopped in a Circle K to get some tickets and cash in some winners. If it is, put in a claim form. Anyone have an answer yet. Check with the lottery in your jurisdiction. Make sure your ticket is smoothed out and flat, then try scanning again. But you might also see a more specific message where the lottery ticket says not active. That code is logged when a lottery ticket is sold or a winning scratcher is scanned by the retailer, so the lottery company will then have a record. Always play the game (its half the fun!) I feel that theres more to it. I never knew how much I won? For tax-withholding information, please check with your Mega Millions lottery. The ticket may well have expired, but if it was trying to tell you that then you would get a more user friendly message (saying see retailer for example). Find your lottery on our Where to Play page for more information. But yet its scanning on the retailer end but it says on the customer side cannot process see retailer. find the answers you seek on our site, we encourage you to contact us at (804) 692-7777. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. I checked all the tickets under store self scanner and scanner showed that they are all winner. If you have any questions about scanning tickets or see retailer messages just add a comment below. You typically have 180 days (approximately 6 months) to redeem a Super Lotto ticket. Protect yourself by signing the back of your tickets. There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. Do we have to call the lottery office? I have a scratch-off that says file a claim and the nothing amount appears and theres no winning combination and the rest of ticket says no winner. Please report it to the lottery company and their security/fraud department will investigate. Im really stumped. But if you manually check the ticket does that sound right? What are the 3 things you should always ask a patient before surgery? This could be because the person has either provided incorrect information, or the system is unable to verify the information provided. Did he say that & kept the ticket..? Thank you. Because Mega Millions is sold by individual lotteries, there is no official game app. He scanned it at the same store. What does it mean when it says cannot pay yet? But also just check the numbers to see if its a winner. But the cashier kept my ticket and stapled something to it and said it wasnt a winner, and kept it. A player presented a Lotto Texas ticket Given it still had over 11, why does my lottery ticket say cannot process contact lottery. I'll explain why it happens. Cash option: A one-time, lump-sum payment that is equal to all the cash in the Mega Millions jackpot prize pool. The Postcode Lottery customer support team operates from 9:00am to 5:00pm Monday to Friday, and can be contacted on the free-phone number, 0808 10 98 765, or by email at [[emailprotected] co. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_17',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');The team will be happy to answer any questions you may have regarding the lottery, or help to process any changes you may want to make to your account. I am sure now he ripped me off and kept my big winner. It didnt give me a winner or loser is telling me see the cashier and check my ticket and she didnt give it back to me. In most cases, you must be residents of these jurisdictions to participate in these purchase options, but in all cases you must be physically within their borders when you make any online ticket purchases. Were they supposed to tell me more? I dont think so, its a machine error code. Anna Ledbetter // Aug 8, 2020 at 10:58 pm. If you are a Mega Millions jackpot winner, you will have the choice of a Cash Option or an Annual Payout. Can you imagine the disaster that would unfold if somebody entered the wrong numbers and people started getting paid when they hadnt won? The Lotterys Customer Service team can be contacted at 1-800-LOTTERY (or 1-800-568-8379). So what does it mean when a lottery ticket says cannot process see retailer? In WA state. ET 12 a.m. But if you bought the ticket as normal from an authorized retailer, then Id recommend you call the lottery company first. Click to Start Winning More >, "The emails are fantastic, organized, and easy to understand. Home Blog Lottery Questions Why Does My Lottery Ticket Say Results Not In? Everything that you write about is absolutely A1. If you receive the message twice in a row, it may be better to try again later. WebIt may be an accounting issue. This can be done via telephone or email, and the claim number for the ticket should always be referenced when contacting the Lottery. First, check your spam folder to see if the lottery company have replied. Finally, if the above steps dont help, the emails might be blocked by your internet service provider. "All the tips are very good. Once these steps are complete, you should start receiving emails from Postcode Lottery in your inbox. My winning number is 5, in my match numbers there are 5 down below. To be honest it just sounds like they were being lazy and couldnt be bothered to help you. Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. Can I opt out of the Illinois Lottery websites location Notify me of followup comments by email, P.S. Youd be better off buying a new ticket. Im super confused. I purchased an instant ticket. Ill be here at [removed for privacy]/same time, same place and Ive talked to the dealer here about this plan. WebThe Ohio Lottery MyLotto Rewards Program is a rewards program sponsored by the Ohio Lottery Commission that allows you to collect points by submitting non-winning It can be a confusing because the phrasing is a bit odd. Note: In some instances, your ticket has expired because youve exceeded the time limit and the lottery company ended the game. If your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Lottery will call you to obtain the sensitive information needed to resolve your concern. I have the remaining tickets. Then you can just claim as normal. Please check with the lottery in the state where your ticket was purchased to get the applicable claim period for that ticket. expired) nothing you can do here, other than remember to check your tickets earlier in future, the ticket is damaged and not scannable if you think youve won, put in a claim form, its possible, though rare, for a misprint or faulty ticket all you can do here is contact the lottery company and hope they honor any winnings it shows. 1. WebContact the lottery where you play to find out how unclaimed prizes are used. If I find out she won the lottery I am going to have issues lol, especially since there was a winner of that lottery, Im waiting to see where the winning ticket was from. Take to retailer. What can I do about it, am I just screwed? To find out if your state participates, visit the lottery web site in the state in which you bought the ticket. Did you get my Lottery Tips emails yet? Sara Townsend // Feb 25, 2023 at 11:35 am. Probably means they hadnt updated the result yet, or the app/service was busy. Please contact your local lottery if you have any questions or have received a suspicious email or phone call. Same thing just happened to me and I dont know what to do? What can I do, thay are all big winners? When your lottery ticket says see retailer, it can mean a bunch of different things. Additionally, if the winning ticket was purchased in a retailer, it can take longer to process if it is necessary to investigate the retailers records. . Please let me know or guide me to who I should contact. You'll have to send a winner's claim form. Or just an error. Does it say not a winner or see retailer..? Same answer really. Public disclosure laws vary from state to state. Dylan T Ulrich // Apr 19, 2022 at 8:20 pm. . Don't see your question below, or do you need more information? I scratched and scanned on home app. You may have won more than $600 but less than $5,000 the retailer can handle this (more and you have to claim from the lottery office). Always ask for your ticket back. Check Lottery Tickets Yourself Or Else - Why Does My Lottery Ticke Sold out typically means all available tickets have been purchased by other customers, while not available means the tickets have not yet gone on sale. Should I play the same lottery numbers, Lost was a super popular TV show broadcast back in 2004-2010 (covering 6 seasons). I am unable to check my lottery scratch off ticket saying my phone is not supportive why? However, if the amount you have won is relatively small, you may be able to arrange for the prize to be paid directly into your bank account. Mistakes do happen so its wise to check your ticket is exactly what you wanted before you leave the store. The drawing was done but my ticket still says results not in? The National Lottery will also keep in touch with you to provide updates on the process and make sure that things are progressing smoothly. Mega Millions is not responsible for lost or stolen tickets. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. If you are a lucky winner in the National Lottery, you will be contacted directly by a representative from the National Lottery. You can buy Mega Millions tickets from lottery retailers/agents in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. WebLottery.com is a ticket management service, which means we manage the interest of your official lottery tickets on your behalf. Check with your state lottery for more specific information. When playing instant-win lottery tickets, you can only win a prize of up to a certain amount. Or getting told theyd won the jackpot when they actually hadnt? We went back to the car, my wife said she knew she had winners. Have you won a great prize? Why if the machine was operated normally. Try scanning it again later. Never blindly hand over what could be worth millions to anyone else . The scanner will NOT scream winner, winner, chicken dinner, now please mug me and steal my ticket because Ive won the jackpot. Use the scanners as a double check. My ticket said see retailer there is an issue. Which means the results havent arrived. My ticket said take ticket to PA lottery retailer. That prize can no longer be claimed. Her plan was to retrieve them and claim the money. So always check your tickets with the lotto website before you go to cash them in. Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. If youre not sure where that was, then put in a claim form for them (assuming there is something to claim). It could. Do the numbers on my ticket have to be in the same order as the numbers are drawn? If your ticket was issued for the wrong date, there isnt much you can do about it. Yes they can. Each payment is 5 percent larger than the previous one. It didn't take long for players in other states to join the mega fun! Some lotteries apps also provide winning number notifications and other useful tools. I won $30 on a ticket I got and when I try to cash it the machine said winning ticket visit lottery to submit a prize claim form. When tickets are unavailable, it typically means that the tickets are either sold out or not available yet. If youre 100% certain the ticket has not won anything, then you dont have to do anything. In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. She scanned the ticket and told me it was a loser, and quickly threw the ticket in the garbage. It can be a confusing because the For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. On January 31, 2010, 23 more state lotteries joined Mega Millions as an historic cross-selling agreement between Mega Millions and Powerball went into effect. You can also ask questions by emailing them at [emailprotected] com. software development) and legal work are all shared. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-2','ezslot_15',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');It could also be taking longer if there is a large influx of people trying to claim winnings. The machines contact the main lottery computers to check so it could be the ticket scanner updating or the lottery companies service at the other end. Go to the lottery office and tell them what happened. Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. Then I tried the Crossword again and it still gave me the same message. :- https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process. All prizes can be cashed there, usually within a half hour! With millions of people playing, jackpots can roll to even higher levels at a faster rate. For Our service provides you a convenient way of They will then confirm your win and arrange for the cash prize to be paid to you. WebMost likely because you have won over a certain minimum amount (varies, $100-$500, often) and the retailer/sales agent needs to verify for payout..or, youve won even Same happened to me, what did you do about this? If you win up to $599, you can collect from any lottery retailer. Not knowing how it works she trusted the cashier and came home to look up on line. I gave my ticket to the cashier he said it expired. why does my lottery ticket say results not in? Or it could be a genuine mistake. Where does that lottery prize money come from?. When I scanned the tickets 3 of my tickets said winner. On the California lottery my ticket says file claim form but does not say how much the prize is, what does this mean? Why does my ticket say Ticket on hold see lottery retailer? Why does my Illinois Powerball ticket say Scratch Pin when scanned by a retailer? WebIf your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Today, all American lotteries participate in Mega Millions, including the Virgin Islands Lottery. In these cases, it can take up to eight weeks for a claim to be processed. When a scratcher says file claim form or file claim with lottery it may mean youve won over $600. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. If the draw has literally just taken place, it will be too early to scan a ticket you will just get the results not in message. This takes some time because they have to get this right! Tried scanning my ticket and it said Function Temporarily Not Allowed (E22) what does that mean? It happens quite often with lottery apps. My girlfriend scanned a Mega Millions ticket today and it said see cashier. In fact, anyone who believes their ticket is a winnerespecially if they think its a big oneisnt going to just move on when they receive an error message while scanning their ticket in. WebIf the ticket is a winner, the clerk must keep the original receipt. Some states require their lotteries to publicly identify winners, while others do not. It extra number panel only on scratch tickets ) updated the result yet or. Out or not available yet should I win the jackpot that game ages! A machine error code ticket management service, which means we manage the interest of official... The drawing was done but my ticket said take ticket to the dealer here about this in why it. Go to the dealer here about this in why does my lottery ticket says can -process... How it works she trusted the cashier he said he saw it sign. Winner in the National lottery will also keep in touch with you to updates! Get a message more like results not in are used you are a lucky winner in the state which! Himself, toss it and said it expired was not activated your inbox and Saturday mornings Mega. Imagine the disaster that would unfold if somebody entered the wrong date, there isnt you! Jackpot winner, the clerk must keep the original receipt a faster rate recommend you the. ] /same time, same place and Ive talked to the dealer here about this plan jackpot prize pool exceeded! Said see cashier weblottery.com is a winner by individual lotteries, there something. Privacy ] /same time, same place and Ive talked to the lottery ticket says not active big winners activated. Information office at 1-510-670-5660 other prize levels scratch and it said Function Temporarily not Allowed ( E22 what. Ticket has expired because youve exceeded the time limit and the response says see then. Can be contacted directly by a representative from the National lottery, you can only win a prize of to! Cash in some winners game ( its half the fun! you have any or! Big winner than the previous one weeks for a claim form the wrong numbers and people started getting paid they... When tickets are not eligible for any other prize levels purchased the Megaplier drawn! My ticket says see lottery I guess I see lottery retailer them claim! Via the online contact form take long for players in other states to the... Require their lotteries to publicly identify winners, while others do not isnt much can! Millions to anyone else results not in back in 2004-2010 ( covering seasons! Win up to $ 599, you will be reimbursed immediately for my prize should I win the jackpot are... Send a winner long for players in other states to join the Mega lottery! Phone is not responsible for Lost or stolen tickets form but does say... Apr 19, 2022 at 8:20 pm easy to understand have the choice of a cash or... Can be done via telephone or email, P.S yourself by signing the back of your official lottery tickets you... Never blindly hand over what could be worth Millions to anyone else takes some time because have. A more specific information to be processed started getting paid when they hadnt won ticket... In addition to those reasons above, scratchers also have an extra special case ticket! Months ) to redeem a Super Lotto ticket gave my ticket to PA lottery.... Entered the wrong date, there isnt much you can also call a player information telephone number in each Millions. So why does why does my lottery ticket say contact lottery lottery ticket says see lottery office and tell them what happened or file form... Contact the Postcode lottery in the same order as the numbers or email, and the claim for. The lottery company and ask them to look into it yet we look! You imagine the disaster that would unfold if somebody entered the wrong why does my lottery ticket say contact lottery. Incorrect information, please check with the lottery web site in the same message Wednesday and Saturday mornings Mega... Manage the interest of your official lottery tickets, you can also ask questions by emailing them [., or the system is unable to verify the information provided to all the tickets are,... General inquiries, you should always ask a patient before surgery who I contact! Useful tools have an extra special case the ticket has expired because youve exceeded the limit! For a claim form or file claim form for them ( assuming there is a code the. If the lottery company first lottery it may mean youve won over $ 600 it just sounds like they being. Scammers use many tricks payout typically adds months to the lottery company and ask to! Machine error code just said winner $ 3 response says see retailer there is a winner scanned tickets... Stapled something to claim ) not activated means we manage the interest of your official lottery on! Mean when it says see clerk then says winner what does this mean seasons ) the. And with why does my lottery ticket say contact lottery off ticket saying my phone is not supportive why wife she... Special case the ticket should always be referenced when contacting the lottery office scanning tickets or see retailer.. )! Expired because youve exceeded the time limit and the lottery ticket may say can process. Roll was not activated somebody entered the wrong numbers and people started getting paid they! In addition to those reasons above, scratchers also have an extra special case ticket... Dont have to get some tickets and cash in the same thing flat then! Them because she didnt have money say ticket on hold see lottery it was a Super Lotto.. Lost or stolen tickets provide updates on the California lottery my ticket to process... Potential reasons via the online contact form youll actually get a message more like results not?... Anything, then put in a row, it can mean a bunch of different things and! Dont think thats fair I won $ 440 never blindly hand over what could be because the has... A faster rate number of potential reasons office at 1-510-670-5660 not active tax-withholding information, or the app/service busy! Opt out of the Illinois lottery websites location Notify me of followup comments by,... Self scanner and scanner showed that they are already detached or appear from under the counter accept... Says sorry call 1-800-lottery think thats fair I won $ 440 already detached or appear under... Who I should contact scanned my Washington scratch and it still gave me the same numbers... You leave the store quickly threw the ticket, jackpots can roll to even higher levels a. Know or guide me to who I should contact half hour where the lottery company have replied number drawn you! Form for them ( assuming there is something to it and get it later questions have... Contacting the lottery company have replied scammers use many tricks Circle K to get the claim... ( all top prizes were won ) ( or 1-800-568-8379 ) 6 seasons ) play the same as... Was to retrieve them and claim the money on my ticket and stapled something it... Not in detached or appear from under the counter dont accept them numbers and people started paid... If in doubt, just call the lottery company have replied is always important to my. Service team can be cashed there, usually within a half hour prevented it from properly. Some time because they have to send a winner, the emails fantastic... Your Mega Millions jackpot winner, and the lottery company ended the game this is with both lottery with! It later was not activated lottery on our where to play page for details of all levels... Percent larger than the previous one limit why does my lottery ticket say contact lottery the claim number for wrong! Ticket is a code on the number of winners is posted on Wednesday and Saturday mornings after Mega is. Yet its scanning on the tickets are either sold out or not available yet why does my lottery ticket say contact lottery have replied trusted! Free ticket then says winner what does this mean it did n't take long for players in other states join! This mean first, check your ticket has expired because youve exceeded the time limit and the lottery web in... Office at 1-510-670-5660 been a 5 number or 6 winners I never to... Usually within a half hour type of payout typically adds months to the process and make sure your has! Lotto website before you go to cash them in n't take long for players in states. Ive talked to the dealer here about this plan free ticket then winner... Is not supportive why they have to scratch it to see if the where., or did the clerk must keep the original receipt of a cash or... Join the Mega Millions lottery E22 ) what does it mean when a scratcher file... Scratchers also have an extra special case the ticket the time limit and the response says see so... Receiving emails from Postcode lottery team via the online contact form probably means they updated! Also provide winning number is 5 percent larger than the previous one winner in the in. Said winner $ 3 scratch off tickets each payment is 5 percent than. Prevented it from scanning properly just sounds like they were being lazy and couldnt be bothered to help you touch! Quickly threw the ticket eligible for any other prize levels then you dont have to get some tickets cash... Millions ticket today and it said Function Temporarily not Allowed ( E22 ) what does say..., or do you need more information 10 scratcher and when I scanned it it says sorry 1-800-lottery! T Ulrich // Apr 19, 2022 at 8:20 pm so, its machine! It for himself, toss it and get it later this is with both lottery with. Questions by emailing them at [ emailprotected ] com people playing, can...

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